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PURCHASE INFORMATION

Terms of Sale

These Terms of Sale govern direct purchases, trials, activations, refunds and use of Wi Player software licenses purchased through the Wi Player website.

Last updated: August 31, 2026

Wi Player Software License

You are purchasing a license to activate and use the Wi Player application according to the plan selected at checkout.

You are not purchasing an IPTV subscription, television channels, movies, series, sports content, a playlist, or access to a third-party media provider.

Media Content and IPTV Services

No. Wi Player is a media player only. Customers provide their own legally authorized playlist or provider information. Wi Player does not sell, operate, control, host, curate, or guarantee third-party IPTV services or the media contained in a customer's playlist.

Available Plans and Pricing

  • Wi Player — 1 Year Activation: $5.00
  • Wi Player — Lifetime Activation: $10.00
  • Wi Player Premium — 1 Year Activation: $9.99

The plan, price, Device ID, and any applicable charges shown at checkout are the details that apply to that transaction.

Lifetime Activation

Lifetime refers only to the Wi Player software activation purchased for the licensed Device ID. It does not mean lifetime IPTV service, lifetime access to a playlist, lifetime availability of a third-party provider, or lifetime access to any channel, movie, or series.

Wi Player Premium

Wi Player Premium unlocks the Premium features described on the Wi Player website for the purchased period. Premium may include dedicated Sports TV, Kids TV, Kids Movies & Series, Anime Movies & Series, Hide & Move category controls, category ordering, protected hidden categories, and additional themes.

Device ID Licensing

Yes. A website activation is linked to the Wi Player Device ID entered during the purchase process. Customers should copy the Device ID directly from Wi Player and verify it before completing payment.

Activation Transfers

No. Wi Player activations are non-transferable. Once a paid activation is assigned to a Device ID, it cannot be moved, exchanged, or transferred to another Device ID.

If you replace your television, box, computer, or other device and the new installation has a different Wi Player Device ID, a new activation is required for that new Device ID.

Incorrect Device ID

The customer is responsible for checking the Device ID before payment. A completed activation cannot be moved to another Device ID because the wrong ID was entered.

A refund request, if any, is handled only under the refund rules below and does not create a right to transfer the activation.

Free Trial

Eligible new Wi Player Device IDs may receive a 7-day trial. The trial begins when that Device ID is first registered by the Wi Player service and is intended to let customers test the player before purchasing an activation.

Trial Reinstallation and Abuse Prevention

No. Reinstalling the application is not intended to create another trial for the same eligible device/application identity. Attempts to repeatedly bypass trial limits may be treated as abuse of the service.

Playlist Limits

Wi Player is designed to support up to three playlists per device. A playlist belongs to the customer or the customer's chosen provider. Uploading a playlist to Wi Player does not mean that Wi Player owns, sells, verifies, or supplies that playlist or its content.

Third-Party Playlist Compatibility

No. Wi Player is designed to work with supported playlist and provider formats, but third-party servers may use different configurations, restrictions, codecs, authentication methods, or availability rules. A Wi Player license purchases the player activation, not a guarantee that every third-party service will remain compatible or online.

Third-Party Provider Availability

Wi Player is not the seller or operator of your IPTV provider. Problems caused by a third-party provider — including an expired subscription, offline server, missing channel, changed credentials, unavailable content, provider-side buffering, or provider shutdown — are the responsibility of that provider and are not the same as a failure of the Wi Player license.

Customer Responsibility for Content

The customer is responsible for using playlists, subscriptions, and media sources they are legally authorized to access. Wi Player does not grant rights to third-party media and does not authorize access to copyrighted content.

Refund Policy

For a purchase made directly through the Wi Player website, Wi Player offers a 7-day refund request period starting from the purchase date. The purchase must be verifiable and must not already have been refunded.

Wi Player does not offer voluntary refunds after this 7-day period.

Refund Verification

To locate and verify the purchase, Wi Player may ask for:

  • the email address connected to the purchase;
  • the payment, order, or transaction ID;
  • the Wi Player Device ID associated with the activation.

Wi Player does not need your full card number or CVV to review a normal refund request.

Duplicate Payments

If you believe you made a duplicate payment, contact Wi Player promptly and provide both transaction references. Any voluntary refund request for a duplicate website purchase should be submitted within the applicable 7-day refund request period.

Refund Limits

No. Once a transaction has been fully refunded, that same transaction cannot be refunded a second time.

Refunded, Reversed or Unpaid Transactions

If a payment is refunded, reversed, charged back, cancelled after payment, or otherwise becomes unpaid, Wi Player may deactivate the activation associated with that transaction. A refunded or unpaid paid activation does not remain active.

Payment Disputes and Chargebacks

Wi Player may suspend or deactivate the related activation while a dispute is being reviewed. If the payment is ultimately reversed or not paid, the paid activation may remain deactivated.

Payment Processing

Payments may be processed by an authorized third-party payment provider such as PayPal when offered. The payment provider handles sensitive payment credentials. Wi Player receives only the transaction information reasonably needed to verify payment, activate the Device ID, provide support, and process a valid refund.

Card and CVV Information

No. A refund is normally issued against the original payment transaction through the payment provider. Wi Player does not need to ask you for your full card number or CVV.

Proof of Purchase

The transaction or order record issued by the payment provider is the primary proof that a payment was completed. Customers should keep their transaction ID or payment receipt because it may be required for refund or payment support.

Incomplete or Failed Payments

An activation is not considered purchased until the payment provider confirms successful payment. Pending, cancelled, failed, reversed, or unpaid transactions do not create a permanent paid license.

App Store Distribution and Direct Website Purchases

Downloading the Wi Player application from an app store does not by itself mean that the store sold your Wi Player website activation. If you purchase the activation directly on the Wi Player website, these Terms of Sale apply to that direct purchase.

If a future version of Wi Player offers a purchase directly through an app store's own billing system, that store's payment, cancellation, and refund rules may also apply to that store transaction.

Price Changes

Yes. Wi Player may change prices for future purchases. A future price change does not retroactively change the amount already paid for a completed transaction.

Software and Feature Changes

Yes. Software evolves. Wi Player may improve, update, redesign, add, replace, or remove features for security, compatibility, performance, platform requirements, or continued service operation. The plan displayed at purchase describes the license being purchased at that time.

Suspension or Refusal of Activation

Wi Player may suspend, refuse, or deactivate an activation where reasonably necessary to respond to fraud, an invalid or reversed payment, repeated chargeback abuse, attempts to bypass licensing or trial controls, unauthorized resale or sharing of licenses, technical attacks, or serious misuse of the service.

Internet, Device and Third-Party Services

No. Internet quality, local network performance, device performance, third-party server availability, provider subscription status, and provider content are outside Wi Player's control.

Mandatory Consumer Rights

These Terms explain Wi Player's normal commercial rules, including its 7-day voluntary website refund request period. They do not remove consumer rights that applicable law says cannot be waived or excluded. If mandatory law gives you an additional right or remedy, that mandatory right continues to apply.

Place of Operation

Wi Player is currently developed and operated from Morocco. Official business and support contact details will be published before public commercial launch.

Purchase and Support Contact

Use the Contact Us page for refund requests, activation problems, payment questions, or other purchase support. An official support email will be added before public launch.

Acceptance and Scope of These Terms

These Terms of Sale apply to purchases made directly through the Wi Player website. Before payment, the customer is asked to confirm acceptance of the Terms of Sale and Privacy Policy. By completing the purchase, the customer confirms that they had the opportunity to review the plan, price, Device ID, and these Terms.

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